A-DRIVE is a trading name of MC Driving School Limited (hereinafter referred to as A-DRIVE). The company is registered in England. The Company Registration Number is 6924199. The Registered Office is 20-22 Broomfield House, Lanswoodpark Business Centre, Broomfield Road, Colchester, Essex CO7 7FD. The Managing Director is Mark Robert Cole.
Mark Robert Cole is a DVSA Approved Driving Instructor. ADI Number 326127. A full list of other qualifications is available on request.
A-DRIVE will provide high-quality driving tuition at the agreed rates and times. A full list of fees and charges is available on request. A-DRIVE reserves the right to review fees and charges periodically. Any such changes will be made to you in writing.
Unless agreed otherwise, lessons must be taken between 09:00 and 18:00 Monday to Friday. Lessons taken on other days or outside of these hours are ‘non-standard’ and may be charged at a higher rate.
Additional fees may be charged by the school for those living further away from training areas and/or test centres. This is at the sole discretion of the ADI and is dependent on location pick up and/or drop off.
It is the pupil’s sole responsibility to record and recall lesson dates and times booked. To avoid misunderstandings, we would strongly advise all lessons to be booked by text, email or other electronic media. Lessons booked verbally in the car will be considered a confirmed booking and where doubt regarding a booking subsequently occurs, your instructor’s diary will be regarded as the prevailing guide. The 48-hour rule shall apply for verbal and last minute bookings (see 10. below). Any reminders requested or sent by the school are done so purely on a courtesy basis and the school cannot be held liable for any losses should we fail to notify you.
Unless agreed otherwise with your ADI, all lessons are a minimum of two hours in duration. Should you wish to reduce lesson time for any reason whatsoever, no refund will be due.
A-Drive operates a pay-in-advance system. On your first lesson, a non-refundable deposit equal to the value of one (2-hour lesson) is payable. This deposit will be used to pay for your final lesson (usually covering the day of your practical driving test), provided all terms and conditions have been adhered to. Should you choose to cease training sooner, your deposit will be used to pay for your final lesson, which must be booked and used within one month of informing us you wish to cease training. If the deposit is not used within one month, it will become spent. Deposits are strictly for the use of training/administrative purposes and, once paid, are non-refundable and non-transferable.
All lessons (whether an individual lesson, block, Intensive or Pass Plus course), must be pre-paid and pre-booked. Lessons not used three (3) calendar months from the date the payment was received shall be considered spent. All lessons and/or courses are strictly non-refundable and non-transferrable. Intensive Courses must be paid in full at least seven days prior to commencement of the course.
Whilst A-Drive is sympathetic to any circumstances which may force you to cancel lessons at short notice, we must ask you to consider that we cannot resell that lesson to others. We ask that you give at least forty-eight (48) hours notice to cancel, change or amend a booking. This includes pick-up and drop-off location changes. Where insufficient notice is given, the deposit (8. above) may be used to cover our loss. In the event of a loss of deposit, a further deposit shall become immediately payable.
Bookings at Christmas: usually between the beginning of December and the beginning of January (or as advertised on our website), are treated differently. The cancellation period is 7 days for all lessons and/or courses.
Pass Plus and Intensive courses require seven (7) days notice are required to cancel. No refunds will be made if insufficient notice is given.
At the complete discretion of the driving school and dependent on attendance and conduct, the School may accept late cancellations and booking changes where a client is seriously ill or has suffered an unavoidable injury requiring immediate medical care. We may also take into consideration the bereavement of an immediate family member. For guidance: we would regard ‘self-medicating’ ailments e.g. coughs, colds and headaches as minor illnesses and your deposit would be lost should you cancel on this basis. Illnesses and injuries requiring medical attention at a Walk-in Centre or A&E may be treated more seriously. A-DRIVE reserves the right to ask for a doctor’s note, should you wish us to take this into consideration. For the avoidance of doubt, we do not regard sporting injuries, pre-planned medical appointments or demands made by employers/schools/colleges as acceptable reasons to cancel and your deposit would be used to cover losses arising as a result thereof.
Test cancellation: Test booking fees are a matter strictly for the DVSA. The following terms shall apply to A-DRIVE’s fees and charges: for lesson fees covering the day of the test (usually the deposit), the 48-hour rule shall apply and A-DRIVE would use your deposit to cover any losses arising from the late cancellation of a test by either you or the DVSA. Where your deposit has already been used to cover other late cancellations, the full fee will be payable.
The DVSA occasionally cancels tests without giving sufficient notice. A-DRIVE cannot be held in any way responsible for any losses arising therefrom. Should this happen, your booking with A-DRIVE will not automatically be cancelled and you are still at liberty to make use of the time to continue training. Should you choose not to do so, your deposit will be used to cover any losses arising therefrom. The same rule shall be applied to tests cancelled due to poor road, weather or traffic conditions
A-DRIVE and its instructors are bound by the same cancellation policy and we will offer you a free lesson or a refund where such notice has not been given. Should there be any disagreement between you and your ADI, please email the school, providing full details, and we will consider the matter further.
Your ADI is committed to waiting for you at the agreed pick-up point for 10 minutes. Should you fail to arrive within this time and your ADI has gone, then the full lesson fee will still be payable and you will lose your deposit. Please contact your ADI if you think you may be late. Your ADI will offer the same courtesy as a matter of course.
A-DRIVE may refuse to book driving lessons if the school is not satisfied with a pupil’s conduct and/or commitment throughout the lessons. This is at the complete discretion of the ADI. In the event of lesson abandonment, no refunds will be entertained. This also applies to lessons booked within 48 hours of the abandoned lesson, however, any part of a block not yet used outside of this time may be considered refundable – depending on the behaviour and conduct and impact on the school. In this event, please email the school with full details and we will consider the matter further.
All bookings are made on the understanding that A-DRIVE is not responsible for delays to training due to the adverse road, weather, traffic conditions, serious illness or mechanical breakdown. A-DRIVE cannot be held responsible for any costs incurred as a result of the postponement of any lessons, for whatever reason.
A-DRIVE holds and maintains records of your personal details and performance, either paper and/or electronic. All such information shall be destroyed within 12 months of the pupil having passed his/her driving test (allowing for a return to do a Pass Plus course). This is in full compliance with the Data Protection Act. Where no practical test occurs, the School will continue to keep such records for a period of two years after the last driving lesson (assuming the pupil shall return for further tuition), after which time all such records (paper and/or digital), shall be destroyed.
Your ADI will work very closely with you to ensure you achieve the highest possible standard prior to taking a practical driving test. Should you, in the professional opinion of your ADI, fail to reach a safe standard (as prescribed by the DVSA) and still wish to proceed against the advice given or should you not keep up-to-date with your training prior to your test, your ADI reserves the right to withdraw use of the School’s car for the purpose of taking a practical driving test. In such an instance, the School shall not be liable for any subsequent loss of test fee.
A-DRIVE will make every effort to train you to the highest standard but can in no way be held liable for any errors you commit whilst driving unaccompanied either before, during or after a test pass.
Your ADI will advise you on all matters relating to the Highway Code and work with you to achieve a deep understanding of road rules and laws. Neither your ADI nor the school can be held liable for any deviation from the legal requirements placed upon you as a driver and any points, fines or penalties so incurred are your sole responsibility. A-Drive reserves the right to terminate/refuse lessons to those repeatedly deviating from safe systems of driving, with full lesson/course fees being payable.
Provided the client is in possession of a valid driving license and is accompanied by, or under the direction of, a registered DVSA ADI/PDI or approved DVSA Examiner, all A-Drive cars are fully insured for tuition and driving tests.
A valid national insurance number must be provided by the pupil in order to check for driving endorsements. Failure to provide such information will mean we are duty-bound to refuse to accept you as a pupil.
Your ADI will check your entitlement to drive the vehicle and their ability to read a number plate at the statutory distance of 20.5 metres with the use of glasses or contact lenses (if appropriate) at the beginning of the first lesson NB. This simple test can be conducted by the client prior to booking their first lesson. Clients failing this test will be required to retake and pass the test prior to any further lesson(s) being booked. Lessons fees will still be payable in such an eventuality.
If a pupil is required to wear glasses or contact lenses whilst driving and he/she fails to wear them on a driving lesson, then the lesson will be cancelled with the full charge to the pupil.
The client is liable for any wilful damage (or damage resulting from repeatedly ignoring your ADI’s instructions), caused to the tuition vehicle during their lesson. The pupil will pay the insurance excess or full repair whichever is less. This condition is at the complete discretion of the ADI.
Pupils must advise their ADI of any over-the-counter medication or prescription drugs they are taking that may affect their ability to drive safely before taking any lesson (see below).
Any pupil may be refused a driving lesson if your ADI suspects that the pupil is under the influence of alcohol and/or drugs (including over-the-counter and/or prescription medicines), which may affect your performance. Your ADI is also under a duty-of-care to both you and other road users and may terminate a lesson if he/she suspects you are in any way unsafe as a result of (inter alia) fatigue, stress, anger or displaying other mental health signs or symptoms that appear to be affecting your ability to cope. Lesson fees will still be payable. If you are taking medication, it is your responsibility to check with your GP/Pharmacist first and ask for a signed note stating that it is safe to operate a motor vehicle. This may assist your ADI in ensuring you and other road users are safe. Further information can be obtained from www.gov.uk/drug-driving-law.
Well done, Heidi! Finally passed. Your dogged perseverance paid off.
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